01 / Customer experience
Make people feel heard.
Respond professionally, understand the problem, and guide customers toward the right solution.
We are hiring
Customer support with speed.
We’re looking for someone who can communicate with customers professionally, type quickly and accurately, solve problems calmly, and keep every online interaction moving.
◉ Work location: Kigali, Rwanda
Customer support · Online clients
Core signal
Fast typing. Clear communication.
What the role is really about
Be the person customers can rely on.
Our clients interact with us online, so the quality of the conversation matters just as much as the speed of the response.
02 / Typing & accuracy
Move quickly — without mistakes.
Fast, accurate typing is essential because customer conversations happen in real time.
03 / Digital confidence
Work naturally online.
Comfort with social media, messaging, online tools and CRM-style workflows is a strong advantage.
What we look for
Great support is calm, quick and human.
We care less about sounding scripted and more about how well you think, communicate and respond when a customer needs help.
✓
Excellent written communication
Clear, polite and professional customer interactions.
✓
Fast and accurate typing
Speed matters, but accuracy and attention to detail matter too.
✓
Problem-solving mindset
Handle difficult situations patiently and find practical solutions.
✓
Online & social-media confidence
Comfortable communicating with customers through digital channels.
Ready to apply?
Show us how you communicate.
The application is intentionally focused: a few questions about your customer-service experience, typing ability, social-media skills, CRM experience, CV and availability.
◉ Hiring in Kigali, Rwanda
Questions before applying?
primecorerwanda@gmail.com
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